In September 2016, I was tasked with the challenge of creating an intuitive Service Status website for Travel Counsellors. The goal was simple, to create a portal where colleagues and franchisee’s could see the status of our IT systems.

As you can see on the right, it was an iterative process. Starting out with a simple website, we got the concept of what was required for the business. After communicating with those higher up, we determined it had to be simple where all information was above the fold.

With a HTML/CSS website made in Dreamweaver, I then moved the site over to WordPress. This was to make it centralised, where one change would be replicated across the design of the site. It also brought the advantage of being responsive to mobiles amongst other advantages. With the number of websites I had already made in the CMS, I was the head of the project. It was up to me to customise a theme, install appropriate plugins, create users, Twitter integration and a guide for others in Head Office.